Ronald Ross Estate Agents ("Ronald Ross", "we", "us", or "our") operates as an estate agent providing property services in Scotland. This Privacy Policy outlines how we collect, use, disclose, and protect personal information collected from clients, visitors to our website, and other individuals interacting with our services.

Information We Collect

We collect various types of information to provide and improve our services. This may include:

• Personal Information: Such as your name, contact details (address, email address, phone number), and any other information you voluntarily provide to us.

• Property Information: Details regarding properties you are interested in buying, selling, renting, or letting.

• Usage Information: Data on how you use our website, including IP address, browser type, pages visited, and other statistical information.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Providing property-related services and fulfilling requests.
• Communicating with you regarding your property interests or inquiries.
• Customizing and improving our website and services.
• Sending promotional materials, newsletters, or updates, where permitted by law.
• Complying with legal obligations.

Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

• With third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
• When required by law or to protect our rights, property, or safety, or that of others.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also choose to opt-out of receiving marketing communications from us.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.